Concepts and Dimensions of World-Class Management

 World Class Management (WCM) is one of the most important and influential words and concepts that have emerged in the last few years, so that the title of WCM is the only title that shows the extent and necessity of the fundamental changes taking place in organizations in all dimensions. . Regarding architecture and design management, the world-class designer has clearly laid out the rules of design, and communicates them well with each other and examines their effects on each other. According to this world-class management, considering the specific type of design makes organizations successful in the global market in any competition, because in terms of quality, waiting time, flexibility, innovation, cost, sales service and after-sales service should be better than any competitor. be or be equal to him. Therefore, the world-class medal holder organization and the organization that implemented world-class management is an organization that can compete in an international and global competition environment in a way that survives not only now, but also in the future. Therefore, not only the competitive factors of an organization should be paid attention to, but also internal factors should be emphasized. WORLD-CLASS MANAGEMENT (WCM) Today’s organizations are undergoing a revolutionary change from the industrial age to the information age. Entering the world markets is one of the important issues of the country that has occupied the minds of industry managers. With the emergence of international organizations and the establishment of regional agreements, trade has expanded in the global arena, and goods made by countries cross political and national borders and reach consumers who may not have any cultural and racial kinship with the producers. to be The importance of world-class management in the 21st century, and the presence in the global business environment make the necessity of producing world-class products inevitable. Considering the different schools of management, which include the traditional or classical school, the school of human relations or neoclassical, the school of quantitative approaches to management, the school of systemic and contingent approaches to management, and the school of world class management, each of the above schools deals with management topics with a specific perspective and basis. They have reviewed and the world class management school, which they call as the management and industrial revolution of the 21st century, lean and agile management are their prerequisites. In general, world class management has two basic dimensions: world class goods and world class services. Some activities related to world-class production include: world-class design, world-class factory, world-class reliability, world-class quality, world-class technology, world-class maintenance, world-class process. world-class supply chain management, world-class operations, world-class standards, world-class performance measurement, world-class six sigma, world-class information technology, world-class project, world-class manufacturing, product-in-class Global, lean and agile in the world class. Also, some activities related to world class services are as follows: human resources in the world class, accounting in the world class, brand in the world class, entrepreneurship in the world class, finance in the world class, program World-class strategic planning, world-class marketing, world-class sales, world-class customer relationship management, world-class banking, world-class modeling, world-class manager. World-class purchasing, world-class control, world-class hospitals, world-class insurance, so that some of the elements of the world-class management school are depicted in the figure below. According to this world-class management, organizations in the world market are Competition succeeds in order to be better than or equal to any competitor in terms of quality, waiting time, flexibility, innovation, cost, price, sales service and after-sales service.